How Automated Micro-Fulfillment At The Retail Store Enhances Customer Service
While the retail headlines of 2020 were dominated by unprecedented growth in e-commerce, 2021 has marked the return of the brick-and-mortar store shopper. According to research from The NPD Group, “In 2020, total discretionary retail sales grew 9%; the e-commerce ...
Retailers Adapt Traditional Footprint To Accommodate Curbside Pickup
U.S. consumers spent more than $861 billion online in 2020, as the COVID-19 pandemic spread, according to Digital Commerce 360. That represents a 44% year-over-year jump and the highest annual U.S. e-commerce growth in 20 years. Part of that growth ...
E-Grocery Growing Pains? How Automation Provides A Cure
In 2020, as the COVID-19 pandemic emerged and spread globally, tens of millions of U.S. consumers tried online grocery shoppers for the first time — and liked it. According to eMarketer, “Online grocery sales grew 54.0% in 2020 to reach ...