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Should You Consider Warehouse Automation?

Automation can feel like an overwhelming—and potentially expensive—addition to your operation. But when you break it down to its core purpose, automation is simply the use of technology to make manual processes easier, faster, and more reliable. In that sense, it’s not just worth considering—it’s becoming essential.

Whether you’re exploring simple conveyor systems or evaluating full-scale integrated solutions, understanding when and where to implement automation is critical to your success in today’s fast-moving supply chain environment.

What Does Automation Really Mean?

Automation doesn’t always mean high-cost robotics or complex machinery. It can be as simple as introducing tools that reduce physical strain, improve accuracy, or minimize steps in a process. Here are a few common starting points:

  • Adding a short conveyor line to reduce walking distances and manual handling
  • Implementing right-sized automated packaging systems to cut void fill and shipping costs
  • Deploying pick-to-light systems to accelerate product picking and reduce errors

Each of these options can help reduce the risk of injury, eliminate unnecessary labor, and increase productivity while supporting better customer experience and long-term scalability.

Beyond physical benefits, automation also improves data flow. Integrated software enables better visibility and decision-making through real-time dashboards and alerts. This supports improved business process efficiency and faster responsiveness to changing demand.

Identify Your Facility’s Pain Points

Before diving into a technology investment, take time to assess your current operations. Start by gathering real-time data from your management systems—especially your WMS (Warehouse Management System)—and combine that with firsthand observation on the floor.

You’ll often discover that the biggest opportunities for automation are hiding in plain sight. For example, a walk through your shipping department might reveal that staff are squeezed into tight corners surrounded by packaging materials, leading to wasted motion, frustration, and even safety hazards.

Talk to employees and supervisors. They know the processes best and can offer insight into what slows them down or where errors typically occur. Collect both quantitative and qualitative data—rates of order errors, downtime, and packaging material use, for instance—to guide your next steps.

By spending time on the floor and talking to your team, you’ll identify real-world inefficiencies and start to develop a clear picture of where automation can deliver measurable value.

Understand the Risks of Staying Manual

Once an opportunity is identified, delaying implementation can put your business at a disadvantage. Sticking with outdated manual processes often:

  • Increases labor dependency and turnover risk
  • Restricts scalability during periods of growth
  • Reduces responsiveness to supply chain changes
  • Impacts customer service due to delays or errors
  • Increases human error, especially in high-volume operations

With today’s labor shortages and rising costs, manual workflows are becoming less sustainable. Employees may leave with little or no notice, taking their skills and tribal knowledge with them. In contrast, automated systems help you maintain operational continuity regardless of workforce changes.

Additionally, remaining manual means your operation is more vulnerable to supply chain disruptions. With automation and real-time tracking in place, you can pivot quickly, reduce waste, and adjust throughput based on demand.

How a Systems Integrator Helps

Once you’ve identified a need, working with a reputable systems integrator (SI) is the best way to find the right packaging solution or automation hardware and software components for your application.

So, what makes a good systems integrator?

  • Years of experience across industries
  • Deep relationships with top automation equipment vendors
  • Proven problem-solving skills through real-world customer implementations
  • Ability to provide ongoing support and maintenance after installation
  • Capability to integrate both new and legacy computing system infrastructure

Most systems integrator services include an on-site consultation at no cost. They’ll walk your floor, assess your challenges, and help design integrated solutions that improve your business process without overspending.

A good SI won’t push a single product—they’ll customize a control system, layout, or fulfillment strategy based on your goals, space, and ROI targets. They’ll also help identify where automation can reduce touches, improve packaging efficiency, and optimize labor and materials.

Start Small, Think Long Term

Automation isn’t all or nothing. You don’t need to rip and replace your operation overnight. Many companies start with one improvement, such as an automated packaging system, and gradually build upon it.

Start with the project that offers the clearest ROI. Then, use the data from that success to justify the next upgrade. Over time, you’ll reduce costs, boost speed, and gain greater visibility into how your systems work together.

Be realistic about timelines and budget but also think strategically. Consider:

  • Where can automation reduce the most manual labor?
  • What packaging systems would reduce shipping costs?
  • How can automation improve customer experience?

The answers to these questions will shape your roadmap and ensure that your automation strategy scales with your business.

Final Thoughts on Warehouse Automation

The case for automation is no longer a question of if, but when. By identifying operational bottlenecks, engaging employees, and partnering with a trusted systems integrator, your path to automation becomes not only clear, but also actionable.

With the right workflow improvements, you’ll elevate your warehouse operations while reducing labor risks and costs.

Automation is no longer just a consideration—it’s a strategic advantage. Businesses that embrace integrated systems now will gain a significant edge in efficiency, agility, and growth in the years ahead.

For more information about the Solutions Community: mhi.org/solutionscommunity

For further articles from the Solutions Community:

How WES Supports Warehouse Automation Goals

What is CMMS? Usage-Based Maintenance for Modern Warehouses

All You Need to Know About Yard Management Systems (YMS)

How to Implement Automation in Brownfield Facilities Without Disrupting Operations

MHI Solutions Community Annual Meeting Panel

The Many Advantages to SaaS

Integrating New Automation

Don’t Overlook the Condition of Handhelds

Integrating New Automation- Part 1

Implementing a Warehouse Control System (WCS)

Is it the Right Time to Automate Your DC?